Further Support During COVID-19

 

We have recently been receiving a number of requests for additional support available in the current COVID-19 situation. We’re very pleased to share this recent update from Lancaster Integrated Care Community who have collated many services still running including Food and Essential supplies, Pet Care, Recommendations for Health and Exercise and Mental Health Support.

Thank you to Lancaster Integrated Care Community for putting this together and we hope you find it useful.

Sheet 1: Community Support Offers

 

Lancaster Integrated Care Community – Community Support Bulletin – updated – 02.04.20 – 5pm    

 

*please note we are not promoting individual organisations or businesses, just collating offers received or being shared on social platforms*  
NEW Entries for today are highlighted    
Organisation/Company Name Community Offer Contact Details
Holistic/General Support    
Hope Church, Queen Street Lancaster Corona Virus Response Support Line (shopping, post or parcel sending or collecting, phone call to keep you company). If you wish to volunteer please sign up at: 07473 932641 – text only Facebook: Lancaster Coronavirus Support Line www.hopelancaster.co.uk/coronavirus-support
     
Lancaster City Council Emergency Food Team For vulnerable people who need emergency food. Individuals cannot refer themselves, they need to be referred by one of the foodbank partners. See the website to find out who the partners are. Churches, charities etc can also sign up to become a referring agency, www.lancasterdistrictcovid19.org.uk 01524 582000 – Mon-Fri – 9am-5pm Sat/Sun – 10am-3pm for advice/help
     
Cancer Care, Morecambe Bay From 1pm Monday 23/3/20 Cancer care Community Service Scheme is launching. There will be…. 03330 150 628 (charged at standard rate)
  A dedicated information help & support line available across Morecambe Bay – open daily from 9-5pm. Email: CancerCareCan@cancercare.org.uk
  Essential food & medical supply deliveries for eligible Cancer care clients who are unable to get out. Text: 07860 018 278
     
Neurodropin Delivering toiletries and non perishables to their members and providing telephone support. 01524 840762
     
Marsh Community Centre The Centre is now closed but telephone and/or email support is still available. 07535 233168 – 01524 843300 manager@marshcommunitycentre.co.uk
     
Barton Road Community Centre No groups are running at the centre but they are coordinating a network of support for people of the Barton Road and Scotforth areas. If you wish to volunteer or need support please telephone. 01524 65622
     
The Well Communities Starting daily from Monday 23/3/20 at 11am – live feeds from Facebook for Q&A sessions re recovery, families, isolation and coping, plus exercise, 5 ways to wellbeing and guest speakers. Also offering regular recovery check ins. 01524 415919 Facebook Page – The Well Communities Email:info@thewell2.co.uk
     
Carnforth Covid-19 Local Support Group Offering assistance with shopping, dog walking, food bank drop offs, collection of prescriptions, be-friending, advice & guidance. Communuty Support Offciers – Liam 07786 724739 – Andrea 07799 108360 – Gillian 07901 623125 – Elizabeth 07738 134262 – Bob 07846 256 006 Email: Covid19support@carnforthtowncouncil.org
     
Tara Centre Live daily meditation 11am Mon-Fri. Facebook – Tara Centre
     
Wise Guys Training Offering online emotional support to isolated men. Facebook Live Feed every Thursday 1-3pm. Facebook: Wise Guys Training Email: info@wiseguys.training
     
Victoria Institute, Caton A team of coordinated volunteers are delivering prescriptions and food (from Caton COOP) to local residents who are unwell or self-isolating. 01524 771733
     
Lakes Medics Staff and volunteers are offering a free telephone/facetime be-friending service. 01539 232999
     
Young Addaction Lancaster Are still taking referrals and can offer online/telephone/social media support to any young people under 25 who are experiencing addiction to drugs, alcohol and solvents, so referral partners please keep referring in. 0808 164 0074 Referrals to: spoc.yalancs@wearewithyou.org.uk
     
Challenge through Sport Initiative (CSI) A free, online timetable/programme of activities to do at home for people in recovery or for those with mental health issues. Facebook: Challenge through Sport Initiative Recovery Group – CSI
     
Tactical Security Options Lancaster Are offering shopping service and home delivery. 07787 788811
     
Lancaster City Council Housing Open for telephone enquiries re repairs or estate management issues. 01524 582929 councilhousing@lancaster.gov.uk
     
Lancaster City Council Open for telephone enquiries re rent or payment issues or worries about becoming homeless. 01524 582541
     
Lancaster City Council Struggling to pay your council tax, contact us – restructuring payments and support scheme available. 01524 582965 Email: ctax@lancaster.gov.uk
     
Lancaster City Council Business support team available for advice & guidance. 01524 582000 or Email: econdev@lancaster.gov.uk
     
Lancaster City Council Homelessness – if you are worried about someone that is homeless or sleeping rough, please contact the Council as they are providing beds for all rough sleepers. Mon- Fri – 9am-5pm – 01524 582257 Out of office hours/weekends – 01524 67099 Email: strategichousing@lancaster.gov.uk
     
Lancaster City Council Civil Contingencies A new free service on WhatsApp that the UK government has launched to provide trustworthy information on Coronavirus. It is an automated chat service which will allow the public to get answers to common questions on Coronavirus directly from government. The service will provide users accurate information on the latest number of cases in the UK, symptoms, advice on staying at home and travel advice. To use simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started. 07860 064422 – then message the word ‘hi’ in a WhatsApp message
     
Lancaster City Council Civil Contingencies New government guidance on what will happen if your car, van or motorcycle’s MOT due date is on or after 30 March 2020. From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. You do not need to do anything to extend the MOT expiry of your vehicle however you do need to make sure that you keep the vehicle safe to drive. To check if your vehicle is safe to drive please see here:  https://www.gov.uk/check-vehicle-safe
     
Citizens Advice Lancaster No face to face appointments but telephone triage and support will continue. Also contact us for food bank referrals. 01524 400404
     
Lancashire Pharmacies Remain open but demand is higher than normal so please be patient.  
     
Age UK Offering support at home with shopping, collecting prescriptions, daily good day phone calls, information and advice, plus their take home from hospital and settle service. 0300 303 1234 advice@ageuklancs.org.uk
     
ICU Security Services If you would like to speak to/register with ICU they are happy to undertake free emergency welfare checks on vulnerable people if you or other support networks are unable to get in touch and are concerned. ICU are also now offering medication deliveries and vehicles for use by groups/organisations for drop offs etc. 01524 401340 – to register for welfare calls Email: brendan@icusecurity.co.uk – to use vehicles
     
Hanging Basket Florist Taking online orders for funeral flowers. 01524 65152
     
Families and Babies – FAB Families and Babies is a charity that supports, promotes and protects breastfeeding and wellbeing in Lancashire. HELPLINE: 01254 772929 https://www.familiesandbabies.org.uk/blogs/news/first-post Facebook: Families and Babies -FAB
  Amongst other things they are providing an online class to learn breastfeeding and feeding basics as Antenatal classes have been cancelled. Join the Facebook Group to find times and join. Facebook: FAB Lancs – ANTENATAL
     
ACORN Lancaster and Morecambe A local community union using organised members to operate support system, delivering food supplies, prescriptions and post for vulnerable/self-isolating people, as well as phone calls to combat isolation and loneliness https://acorntheunion.org.uk/corona/ 07799301507
     
Butterfield Opticians, Carnforth Offering essential and emergency appointments and urgent repairs. 01524 732624
     
One You – from the NHS Online support in making better choices to get a healthier body & mind & feel better. Includes diet, sleep and exercise (with simple workout videos) https://www.nhs.uk/oneyou/
     
     
Food/Grocery’s Community Offer Contact Details
Gills Pantry, Bare Lane Hot food delivered daily to local pensioners and those most vulnerable, open 8am-1pm. 01524 832281
     
Seaborn Road Store, Bare – Londis Home deliveries to Bare area of papers and all groceries. 01524 424411
     
Lotties Catering Co Single or batch meal deliveries to your door. 07771 652823 – Facebook: Lottie’s Catering Co Email: lottie@lottiescateringco.com
     
Westgate Frozen Foods Will deliver all meats to Lancaster, Galgate and surrounding areas. 01524 752776 – 07880 705360 – 07737 861436
     
Gregory Williams Butchers Lancaster Home deliveries to Lancaster, Morecambe & Heysham for anyone self-isolating. 01524 32250
     
Cornvale Fine Foods Home delivery of groceries, meat and fresh produce (fruit, salad, veg). Due to high demand we can only now deliver weekly to those most vulnerable. Delivery Days for W/C 6/4
TUESDAY: LOCAL (K’Lonsdale, Ingleton, Cowan Bridge)
WEDNESDAY: Lancaster, Morecambe
THURSDAY: LOCAL (Gressingham, Aughton, Arkholme)
FRIDAY: Warton, Bolton Le Sands, Carnforth
SATURDAY: Arnside, LOCAL (K’ Lonsdale, Ingleton, Cowan Bridge)
015242 22420 sales@cornvalefoods.co.uk
     
Sands Milk Home delivery of milk, juice and dairy products to Lancaster, Slyne, BLS, Carnforth, Kellets. 01524 941818 07415 727727
     
Althams Butchers Westgate Home delivery of meat packs – gammon, steak, mince, sausage, chicken, ham. 01524 958476
     
Brookhouse Store & Post Office Contact the shop if you need a home delivery (Brookhouse only). Text: 07405 189369 or 07540 538694
     
Bare Lane News Newspaper deliveries to home or business (Bare, Torrisholme, Morecambe areas). 01524 410662
     
Dewlay Cheese Stay at Home cheese boxes, small £15, family sized £50, next day delivery, pay online. 01995 602335
     
Single Step Vegetarian, not for profit COOP, phone orders, over the phone card payments, delivery to LA1 postcodes for most vulnerable. 01524 63021 Email: enquiries@singlestep.org.uk Facebook: Single Step
     
Happy Hens Eggs, milk, butter, cream, bread, Juice, delivered to your door in Lancaster, Morecambe and surrounding areas. 01524 68592 07725 752170 or 07999 066383
     
Chefs Catering Northwest Home delivery of hot food. Free delivery to Middleton & Heysham, but small delivery charge to Morecambe, Bolton Le Sands, Lancaster, Nether Kellet, Overkellet, Carnforth. 07584 855036 Facebook: Chef’s Catering Northwest Email: enquiries@chefscatering-northwest.uk
     
Kanteena, Lancaster Takeaway and beer deliveries to your door. 01524 35381
    www.kanteena.co.uk/kan-deliver
     
The Olive Branch Food Bank available to anyone unable to buy food for themselves, please contact for advice/more details. 01524 555715 – 07572 577426 Email: info@the-olivebranch.org.uk
     
Morecambe Food Bank The centre is closed but is still very much in operation. Referrals for food vouchers can still be made via Citizens Advice. 01524 400404
     
Londis, Slyne Local home deliveries, text to order, cash only. 07586 769158
     
Nisa, Heysham Home deliveries for housebound, elderly and vulnerable. Phone between 9am-11am with min £20 order, same day delivery. £2.50 delivery charge, deliveries to Heysham, Middleton, Overton only. 07398 109321
     
Coastal Road Hest Bank Spar Home deliveries of locally sourced meat, fruit & veg. Minimum order £25. Prior payment by card on phone. Email: Danlowe205050@gmail.com
     
Billys Eggs Home deliveries on a Thursday to Lancaster, Morecambe, Heysham and Carnforth of eggs, butter, cheese, honey, jams, pickles. 07784 933630 Facebook: Billyseggs123
     
The Port of Lancaster Smokehouse Fresh fish and meat deliveries (free delivery if local). 01524 751493
    www.lancastersmokehouse.co.uk
     
Countrystyle Meats Farmshop Offering click and collect or home delivery. Call between 9-12 noon to place order. 01524 841111 – Facebook: Countrystyle Meats Farmshop www.countrystylemeats.co.uk
     
The Mad Hunter Takeaway deliveries to Lancaster & surrounding areas. Phone or Facebook inbox your order. Available Friday & Saturdays 5.30-9.30pm 07747 031406 Facebook: The Mad Hunter Lancaster
     
Skerton Food Club, Melbourne Club Food Club is still running, Wednesdays 2pm, back door, £3, bring correct money, no smoking or vaping, please do not go if you or anyone in your household is symptomatic of Covid 19, queue 2 metres apart.  
     
Lancaster Brewery Home deliveries Mon-Fri on bottled beers and cider (free delivery on orders over £35 within a 35 mile radius). Email: sales@lancasterbrewery.co.uk
     
Booths Exclusive shopping hours for vulnerable/elderly shoppers – 9.30am-11am – Mon-Fri. Free home delivery within 3 mile radius of stores available for those unable to shop or have someone shop for them. If someone is shopping for you, you can order and pay online, so they can just collect. Pet food, gluten free and ready meal food boxes all available. 0800 2218086 www.booths.co.uk https://www.booths.co.uk/home-delivery/
     
Iceland Exclusive shopping hours for vulnerable/elderly shoppers first hour of each opening day.  
     
Tesco (large stores not express stores) Exclusive shopping hours, Mon, Wed, Fri, 9-10am for vulnerable and elderly customers.  
     
Lancaster District Homeless Action The Centre on Edward Street is unfortunately now fully closed.  
     
Greenlands Butchers Home delivery between Kendal & Lancaster, see Facebook page for info Facebook: Greenlands Butchers
     
     
Pets Community Offer Contact Details
Cinnamon Trust Dog Walking, collecting of pet food, pet medication, urgent transport, LA1 area for over 65s or terminally ill residents. 01736 757900 to register.
     
Burch Tree Vets Lancaster & Morecambe branches are closed. Daily video consultations available. Carnforth branch is open but by appointment only. 24 hour Emergency Pet Service continues as normal. 01524 720002
     
AJ Exotic Pet Supplies Lancaster Home deliveries of pet food and equipment. 01524 69825
     
Transport Community Offer Contact Details
Zero Cars Offering free local transport to elderly members of the community and NHS staff. 07595 699862
     
Scott Wilson Body Work Collection and delivery service available on vehicles requiring MOT or service. 01524 917450
     
Pastoral/Spiritual Community Offer Contact Details
Lancaster Priory Are holding daily Facebook live services, Morning Prayer at 9.30am, Eucharist 10am Sunday, Compline 18.30pm Sunday. Facebook Page – Lancaster Priory www.lancasterpriory.org
     
The Cornerstone, Lancaster The Cornerstone groups are closed but if you need pastoral or bereavement support, please email. Email: simoncornerstonecafe@gmail.com
     
Seventh Day Adventist Church Are holding a daily conference call at 7.30pm for isolated people. 0330 998 1259 – access code 908819
     
St Josephs Church Skerton, Lancaster Are holding daily, live Mass online Tues-Sat 9am, Sun 10am. They are also offering telephone be-friending and food parcel, medication deliveries and post deliveries. Facebook: St Josephs Church – 01524 32493 Email: st.josephslancaster@yahoo.co.uk www.stjosephs-lancaster.co.uk
     
Business, Employment & Finance Community Offer Contact Details
National Debt Line Lines are busy but open. 0808 808 4000 – Mon-Fri – 9am-8pm
     
Mortgage Advice A Guide to Mortgage Payment Holidays during the effects of Corona Virus. www.moneyadviceservice.org.uk/en/articles/mortgage-payment-holidays
     
Department of Work & Pensions (DWP) Support for businesses through the Coronavirus Job Retention Scheme – Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-businesses-through-the-coronavirus-job-retention-scheme
     
Department of Work & Pensions (DWP) Claim for wage costs through the Coronavirus Job Retention Scheme. Guidance for employers on the coronavirus (COVID-19) Job Retention Scheme. https://www.gov.uk/guidance/claim-for-wage-costs-through-the-coronavirus-job-retention-scheme
     
Department of Work & Pensions (DWP) Support for self-employed through the Self-employment Income Support Scheme. The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) who have lost income due to coronavirus (COVID-19). https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-self-employed-through-the-self-employment-income-support-scheme
     
Department of Work & Pensions (DWP) Check if you could be covered by the Coronavirus Job Retention Scheme. Find out if your employer is eligible, and how much your employer can claim if they’re unable to operate or have no work for you to do because of coronavirus (COVID-19). https://www.gov.uk/guidance/check-if-you-could-be-covered-by-the-coronavirus-job-retention-scheme
     
HMRC Advice line for small businesses and self employed people. 0800 0159 559 www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19
     
Scott Wilkinson Chartered Accountants See their website for advice re redundancy, sick pay, government grants. www.scott-wilkinson.com
     
ACAS Employment advice for employees and employers. www.acas.org.uk
     
Inspira Offering free telephone and digital appointments regarding all aspects of careers advice & support. 01539 730045
     
Farrell Heyworth Lancaster Dedicated support line to discuss all mortgage related questions. 07725 643163
     
Gail Escolme Legal Services Specialising solely in employment law. 01524 735525 – 07958 183099 Email: gail@gailescolmelegal.co.uk
     
Educational Community Offer Contact Details
Lancaster & Morecambe College Free online distance learning courses. Go online and receive a username and password to do from home. They are also offering a short distance learning course in Mental Health Awareness Level 1 to anyone 18+ https://www.lmc.ac.uk/distance https://www.lmc.ac.uk/courses/16-18-courses/health-social-care/mental-health-awareness
     
Grosvenor Park School, Morecambe Tips and posts from teachers. Everything from relaxation to challenges on their website and Twitter. http://www.grosvenorpark.lancs.sch.uk/index.php?category_id=1635 https://twitter.com/GrosvenorParkPr?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
     
The Maths Factor with Carol Vorderman Free national curriculum maths lessons for 4-12 year olds. www.themathsfactor.com
     
Open University Free, online courses in a range of subjects. https://www.open.edu/openlearn/free-courses/full-catalogue
     
Inspira Accredited online courses for getting into employment – courses updated regularly https://www.inspira.org.uk/Blogs/our-courses
     
     
Exercise Community Offer Contact Details
Steve Cody Fitness A live (and on catch up) 30 minute workout daily at 12 noon on Facebook. Facebook – Cha Cha Plank Charity Challenge
     
Jo Wicks Body Coach Free online PE lesson daily 9am Mon-Fri for children, young people and adults. https://www.youtube.com/watch?v=Rz0go1pTda8
     
Sport England How to stay active at home if you are well. https://www.sportengland.org/news/how-stay-active-while-youre-home
     
Utilities Community Offer Contact Details
AJB Electrical Available for 24/7 emergency electrical repairs and maintenance. 07969 535149 – 01524 751513 Facebook: AJB Electrical
     
British Gas If you are struggling to pay your energy bill contact us. 0333 202 9802 – Mon-Fri – 9am-5pm
    www.britishgas.co.uk/help-and-support/bills-and-payments/help-if-youre-struggling-to-pay
     
EDF If you are struggling to pay your energy bill contact us. 0333 200 5110 – Mon-Fri – 8am-8pm – Sat 8.30am-2pm
     
EON If you are struggling to pay your energy bill contact us. 0333 202 4461 – Mon-Fri – 8am-6pm
     
Npower If you are struggling to pay your energy bill contact us, also offering emergency credit. 0800 073 3000 – Mon-Fri 8am-8pm, Sat 8am-6pm
     
Scottish Power If you are struggling to pay your energy bill contact us. 0800 027 0072 – Email: contactus@scottishpower.com
     
United Utilities Register via the link for a breathing space payment plan on your water bill. It’s specifically aimed at customers who are on means-tested benefits or whose combined annual household income is below £21,000. https://www.hardshiphub.co.uk/account/login
     
Entertainment Community Offer Contact Details
Morecambe Music Festival Live music daily, 6pm, 7pm, 8pm. Facebook: Morecambe Music Festival LIVE LOUNGE
     
Elevenses with David Walliams Daily story read online by David Walliams. www.worldofdavidwalliams.com
     
Dance with Oti 30 minute themed classes daily. 11.30am for children and 7.30pm for adults. YouTube – Oti Mabuse Official
     
The National Theatre Are streaming a free play every Thursday night from 2nd April. Facebook: National Theatre
     
Donate to the Urgent Response Fund Community Offer Contact Details
Community Voluntary Solutions (CVS) Lancaster District Community & Voluntary Solutions provide support and advice and guidance to all the third sector organisations and charities in the area. They have started a total giving page for anyone wishing to donate to support these local groups support the most vulnerable people in our community. Please click on the link for more details. https://www.totalgiving.co.uk/appeal/coronavirus
     
     
* At 02.04.2020 all of the above are still open and offering services as described, please note things change daily but we will try to keep this sheet as up to date as possible.    


Sheet 2: Mental Health Support Resources

 

Lancaster Integrated Care Community – Community Support Bulletin – updated – 02.04.20 – 5pm    

 

*please note we are not promoting individual organisations or businesses, just collating offers received or being shared on social platforms*  
Organisation/Company Name    
Mental Health Adults Support Contact Details
Positive Futures, White Cross, Lancaster Are closed but Talking Therapies will continue over the phone. All current clients will also be contacted weekly by phone. Trained volunteers can now provide a daily telephone be-friending service. Live art and music feeds on Facebook. 01524 587223 Facebook – Positive Futures North West
     
Socialease A support group for people experiencing social anxiety and/or isolation and/or poor mental health. Telephone support available Tuesdays 10am-12noon & Thursdays 2-4pm. 07568 937988 Facebook: Socialease
     
Adullam Taking referrals for people who need support with low/moderate mental health issues.  Online Community Groups will begin running shortly, details to follow. adullam.programme@hotmail.com Facebook: Adullam
     
Lancaster & Morecambe College Are offering a short distance learning course in Mental Health Awareness Level 1 to anyone 18+. Go online, register and receive a username and password and do from home. https://www.lmc.ac.uk/courses/16-18-courses/health-social-care/mental-health-awareness
     
The Well Communities The Well’s Eating Disorder Peer Support Group is running every two weeks online, telephone for details. 01524 415919 Facebook: The Well Communities
     
Samaritans Not doing face to face support but are still available via telephone or email. Tel: 116123 email: jo@samaritans.org
     
Challenge through Sport Initiative (CSI) A free, online timetable/programme of activities to do at home for people in recovery or for those with mental health issues. Facebook: Challenge through Sport Initiative Recovery Group – CSI
     
Anxiety UK Providing support if you have been diagnosed with an anxiety condition. 03444 775 774 – Mon to Friday – 9.30am to 5.30pm, Sat/Sun 10am – 8pm
    www.anxietyuk.org.uk
     
Bipolar UK Anonymous, 7/7 online support for people who are living with manic depression or bipolar disorder. www.bipolaruk.org.uk
     
CALM Campaign Against Living Miserably, for men aged 15 to 35. 0800 58 58 58 – daily, 5pm to midnight Webchat sign up at: www.thecalmzone.net
     
Mens Health Forum 24/7 support for men experiencing stress via chat, text, email. www.menshealthforum.org.uk
     
Mental Health Foundation Providing information and support for anyone with mental health problems or learning disabilities. www.mentalhealth.org.uk
     
MIND Promoting the views and needs of people with mental health problems. 0300 123 3393 – Mon – Fri – 9am to 6pm www.mind.org.uk
     
No Panic Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). 0844 967 4848 – daily, 10am to 10pm – calls cost 5p per minute plus your phone provider’s access charge
    www.nopanic.org.uk
     
OCD Action Support for people with OCD. Includes information on treatment and online resources. Phone: 0845 390 6232 – Mon – Fri – 9.30am to 5pm – calls cost 5p per minute plus your phone provider’s access charge
    www.ocdaction.org.uk
     
OCD UK A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Phone: 0333 212 7890 – Mon – Fri – 9am to 5pm www.ocduk.org
     
Rethink Mental Illness Support and advice for people living with mental illness. 0300 5000 927 – Mon – Fri -9.30am to 4pm
    www.rethink.org
     
Mindsmatter Self referrals for counselling and cognitive behavoural therapies for people in Lancaster, Morecambe and surrounding areas. 01524 550552 www.lancashirecare.nhs.uk/Mindsmatter
     
Moodgym Self help guides. https://moodgym.com.au
     
The Big White Wall A safe community to support your mental health 24/7. www.bigwhitewall.com
     
Northumberland Online Self Help Guides Includes leaflets on depression and low mood, anxiety, hearing voices and disturbing beliefs, sleep issues, bereavement, stress, obsessions and compulsions, health anxiety, controlling anger, alcohol, abuse, panic, post-natal depression, PTSD, self-harm and social anxiety. http://www.ntw.nhs.uk/pic/selfhelp/
     
Lancaster University Night time student mental health support line (term time only). 01524 594444
     
Relate Relationship support. www.relate.org.uk
     
Family Lives Support re all aspects of parenting. 0808 800 2222 – Mon – Fri – 9am – 9pm and Sat/Sun – 10am – 3pm www.familylives.org.uk
     
Mencap Support for people with a learning disability, their families and carers. 0808 808 1111 – Mon – Fri – 9am to 5pm www.mencap.org.uk
     
BEAT Eating Disorder support. 0808 801 0677 (adults)
    Website: www.b-eat.co.uk
     
CRUSE Bereavement Care Bereavement support. 0808 808 1677 – Mon -Fri – 9am to 5pm
    Website: www.cruse.org.uk
     
Alzheimer’s Society Dementia support, including factsheets and helplines. 0333 150 3456 – Facebook – Alzheimer’s Society
  Dedicated Coronavirus helpline for advice & guidance. https://bit.ly/2Qz7viv
  Alzheimers Lancaster & Morecambe can still be accssed via phone or email for support. 01253 696854 Email: patina.fry@alzheimers.org.uk
     
SANE Emotional support, information and guidance for people affected by mental illness, their families and carers.  SANEline: 0300 304 7000 – daily, 4.30pm to 10.30pm www.sane.org.uk/support Peer support forum: www.sane.org.uk/supportforum
     
Refuge 24-hour National Domestic Abuse Helpline for women and children https://www.nationaldahelpline.org.uk/
    0808 2000 247
     
Respect Domestic Abuse – Men’s advice line https://mensadviceline.org.uk/
  Mon – Fri from 9am to various close times 0808 8010327
     
Alcoholics Anonymous Support and advice re alcohol intake/dependency. Phone: 0800 917 7650 (24-hour helpline)
    Website: www.alcoholics-anonymous.org.uk
     
Inspire North Lancs Provide all aspects of drug & alcohol treatment and promote recovery from addiction https://inspirenorthlancs.org.uk/
    08081 698 673
     
National Gambling Helpline Support and advice re gambling addiction. Phone: 0808 8020 133 (daily, 8am to midnight)
    Website: www.begambleaware.org
     
Cocaine Anonymous Support and advice re cocaine addiction https://www.ca-online.org/
     
Narcotics Anonymous Support and advice re substance addiction. Phone: 0300 999 1212 (daily, 10am to midnight)
    Website: www.ukna.org
     
UK SMART Recovery Self management and recovery training – charity promoting recovery from any addictive behaviour through meetings and training programmes. Currently providing online meetings https://smartrecovery.org.uk/online-meetings/
     
Lancashire & South Cumbria NHS Foundation Trust – The Wellbeing and Mental Health Helpline A confidential support service, 24 hours a day 7 days a week, across Lancashire & South Cumbria offering emotional support & a listening ear if you’re suffering from stress, anxiety or know someone else that is lonely and isolated https://www.lscft.nhs.uk/Mental-Health-Helpline
    Call: 08009154640 text ‘HELLO’ to 07862022846
     
     
Mental Health Children & Young People Support Contact Details
Anna Freud Institute Advice on how to support young peoples mental health during this period of disruption. www.annafreud.org/what-we-do/anna-freud-learning-network/coronavirus
     
CHATS (Carers Help Advisory Training Support) For anyone looking after a child or young person with any kind of emotional or mental health problem. Support is still available via email and/or the parent peer support volunteers. Email: chats_123@yahoo.com Parent reps: Claire – 07846 332609 Rebecca – 07939 685408 Sue – 07909 584135
     
Prop Up Project A group for teenagers and young adults who find socialising hard and would like to improve their mental health. Telephone support available – contact Keeley for more details or message via Facebook page. 07568 937988 Facebook: Prop Up Project
     
Kooth A free, safe and anonymous place for young people to find online support and counselling. https://kooth.com
     
Papyrus Young suicide prevention society. HOPELINEUK 0800 068 4141 – Mon – Fri – 10am to 10pm and 2pm to 10pm on weekends and bank holidays. Website: www.papyrus-uk.org
     
Family Lives Support re all aspects of parenting. 0808 800 2222 – Mon – Fri – 9am – 9pm and Sat/Sun – 10am – 3pm www.familylives.org.uk
     
BEAT Eating Disorder support. 0808 801 0711 (for under-18s)
    Website: www.b-eat.co.uk
     
NSPCC A children’s charity dedicated to ending child abuse and child cruelty. Phone: 0800 1111 for Childline for children (24-hour helpline) 0808 800 5000 for adults concerned about a child (24-hour helpline)
    Website: www.nspcc.org.uk
    https://www.nspcc.org.uk/keeping-children-safe/childrens-mental-health/depression-anxiety-mental-health/
Young Minds Information on child and adolescent mental health. Services for parents and professionals. Parents’ helpline – 0808 802 5544 – Mon to Fri – 9.30am to 4pm   www.youngminds.org.uk
     
ACE Achieve Change and Engagement Charity providing emotional health and wellbeing therapy to young people age 11-25 free of charge Website: https://a-c-e.org.uk/
  Additional service – 7 day a week 10am-10pm phone line for any young person aged 11-25 in Fylde, Wyre & Lancaster Districts who is experiencing emotional distress & would like to talk to, text or email an emotional health worker 08001448461 contact@a-c-e.org.uk
     
     
* At 02.04.2020 all of the above are still open and offering services as described, please note things change daily but we will try to keep this sheet as up to date as possible.